Our Service Guarantee
We’ll be there for you.
As we expand into new territories, the single largest concern we hear about is – that current service is lacking. In order to ensure that HOA meets and exceeds expectations, we have developed a service priority rating system with a response timeline.
If our initial response is not done within that timeline, our travel and labor are free of charge.
ROYAL Service
Service calls are prioritized based upon urgency.
Speak with someone within 30 minutes.
On-site within 24 hours (if needed).
Speak with someone within 24 business hours.
On-site within 1 week.
Speak with someone within 24 business hours.
On-site within 30 days.
