• Discussion with clients about their needs and wants
• 5,000-foot analysis of the system
• HOA’s recommendation for the system

• Recommendations for features that save time, electricity and money
• Possible staggered implementation to address any budget concerns

• Internal HOA kick-off meeting
• Review of site-specific analysis
• Enhancement suggestions by HOA staff
• Define project timeline
• Assignment of project tasks
• Bench test PLC, process, HMI, and communications

• Coordinate with client on timeline and access
• Determine appropriate cutover sequence
• Conclude any pre-work to be completed prior to implementation
• Complete installation and test functionality

• Confirm operation
• Confirm all programming is correct and make any needed modifications
• Test instrument feedback and performance
• Confirm HMI
• Test alarming
• Training on system with appropriate personnel

• Deliver manuals and documentation
• Make changes or adjustment after a 45-60 day burn-in period
• Request customer report on HOA’s performance on the project
• Internal HOA project review and identify areas of improvement
• Complete internal and customer compiled punch list

Before finishing any project, HOA Solutions ensures the system is running properly, and the customer is given the necessary training to operate the system.

HOA has a detailed service call response schedule, which eliminates dropped service requests, results in faster service, and increases our team’s efficiency.

HOA Solutions believes in long-term relationships, which allows us to maintain a customer retention rate of over 95% in the last 10 years. Our affordable service contracts give customers the peace of mind that we have their back when they need us.

HOA Solutions uses reliable equipment from well-known manufacturers such as Rockwell/Allen Bradley, Emerson, Siemens, Phoenix Contact, etc.

HOA Solutions believes in working together to find the solution that works best for the client. Together we discuss our customers’ needs and wants before making any changes.

HOA Solutions provides experienced technicians who have worked on out-dated equipment, and we are willing to look at almost anything. In many instances, a replacement may be necessary due to the cost and availability of the out-dated parts. However, this is a decision HOA Solutions and our customer will make together after we have given our best effort to maintain the current equipment.